Privacy policy

At Mahi Fashion, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, browse, or make a purchase through themahifashion.com (the "Website"). Whether you are shopping with us from Pakistan or anywhere else in the world, we are committed to handling your personal information responsibly and transparently. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Who We Are

Mahi Fashion is an online fashion brand dedicated to bringing contemporary women's fashion to customers worldwide. Our collections feature carefully curated Eastern and Western apparel designed to combine style, comfort, and quality for every occasion. As an international online retailer, we strive to provide a secure and seamless shopping experience while respecting the privacy of every customer.

2. Information We Collect

To provide our products and services, we collect information that you voluntarily provide as well as certain information collected automatically when you use our Website.

Information You Provide

Depending on how you interact with us, we may collect:

Full name
Email address
Mobile or telephone number
Billing address
Shipping address
Country, city, and postal code
Order and purchase history
Customer service inquiries
Product reviews or feedback
Information you provide when creating an account

Payment Information

Payments made through our Website are processed by trusted third-party payment providers. We do not store your complete debit or credit card information on our servers. Payment information is handled securely in accordance with applicable industry standards.

Information Collected Automatically

When you browse our Website, certain technical information may be collected automatically,

including:

IP address
Browser type and version
Device information
Operating system
Language preferences
Website pages viewed
Date and time of access
Referring websites
Cookies and similar technologies

This information helps us improve our Website, understand customer preferences, and maintain the security of our services.

How We Use Your Information

We use your personal information for legitimate business purposes, including to:

Process and fulfill your orders
Verify and complete payment transactions
Arrange shipping and delivery
Communicate order confirmations and delivery updates
Respond to customer inquiries and provide support
Improve our products, services, and Website functionality
Personalize your shopping experience
Recommend products based on your interests
Prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
Send promotional emails, newsletters, and exclusive offers where you have chosen to receive them

We only use your information where there is a lawful basis to do so.

Cookies and Similar Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and improve our services.

Cookies allow us to:

Remember your shopping cart and preferences
Keep you signed in to your account.
Understand how visitors use our Website
Measure Website performance
Improve navigation and user experience
Deliver relevant marketing content

Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain Website features and functionality.

How We Share Your Information

Your privacy is important to us. We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with carefully selected service providers where necessary to operate our business, including:

Payment processing providers
Shipping and logistics partners
Analytics providers
Fraud prevention services
Government or regulatory authorities where required by law

These third parties are permitted to use your information only for the specific services they provide on our behalf and are required to maintain appropriate safeguards to protect your information.

International Data Transfers

As Mahi Fashion serves customers around the world, your personal information may be processed, transferred, or stored in countries other than your own where our service providers or business partners operate.

Whenever such transfers occur, we take reasonable measures to ensure that your information remains protected in accordance with applicable privacy laws and internationally recognized security practices.

Data Security

Protecting your personal information is one of our highest priorities.

We maintain appropriate administrative, technical, and organizational security measures designed to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we work diligently to safeguard your information, no online transmission or electronic storage system can be guaranteed to be completely secure. We therefore encourage customers to use strong passwords and protect their account credentials.Marketing Communications If you choose to receive marketing communications from Mahi Fashion, we may occasionally send you:

New collection announcements
Exclusive member offers
Seasonal promotions
Style inspiration
Product launches
Fashion updates

You may unsubscribe from these communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Your Privacy Rights

Depending on your country or region, you may have certain privacy rights regarding your personal information.

These rights may include the ability to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal data
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of your personal information in a portable format

We will respond to legitimate requests in accordance with applicable privacy laws.

Third-Party Websites

Our Website may contain links to third-party websites, social media platforms, or external services for your convenience.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies before sharing any personal information.

Children's Privacy

Our products and Website are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

Data Retention

We retain your personal information only for as long as it is reasonably necessary to:

Fulfill your orders
Provide customer support
Meet accounting and tax obligations
Resolve disputes
Enforce our legal agreements
Comply with applicable legal requirements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, technological developments, or industry best practices.

Any updates will become effective immediately upon publication on this page, unless otherwise stated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way your personal information is handled, please contact us:

Brand Name : Mahi Fashion
Website: themahifashion.com
Email: cs@themahifashion.com
Customer Support: +92 343 554 6244

We are committed to addressing your inquiries promptly and professionally.

Your Trust Matters

At Mahi Fashion, privacy is more than a legal obligation—it is a commitment to our customers.

We appreciate the confidence you place in us and remain dedicated to providing a secure, transparent, and enjoyable shopping experience for customers around the world.